Terms of Use

Last updated: July 26, 2025

Welcome to kUrated Health, based in Richmond, Virginia. These Terms of Use govern your access to and use of our website, services, and any content provided through our platform. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

Our healthcare services are provided by licensed medical professionals in accordance with Virginia state and federal regulations. We are committed to providing high-quality, personalized healthcare to post-acute care facilities while maintaining the highest standards of professional conduct and patient safety.

Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not access or use our services. We reserve the right to update these terms at any time, and your continued use constitutes acceptance of any changes.

"Our commitment to quality healthcare extends to every aspect of our service, including transparency in our terms and practices."

You must be at least 18 years old or have parental consent to use our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Medical Services and Limitations

Our physician services are designed to support post-acute care facilities throughout Virginia. In case of medical emergencies, please call 911 or go to your nearest emergency room immediately. Our services should not be used for urgent medical conditions requiring immediate intervention.

All medical advice, diagnoses, and treatment plans are provided by licensed healthcare professionals. The effectiveness of treatment may vary among individuals, and we cannot guarantee specific outcomes. Collaboration between our physicians and facility staff is essential for optimal patient care.

Professional Licensing & Standards

All kUrated Health physicians are licensed to practice medicine in the Commonwealth of Virginia and maintain current board certifications in their respective specialties. Our medical staff adheres to the highest professional standards established by the Virginia Board of Medicine and relevant specialty boards.

We maintain continuous medical education requirements, participate in ongoing quality improvement initiatives, and follow evidence-based medical practices to ensure the best possible care for patients in post-acute care facilities throughout Central Virginia.

Liability Limitations & Medical Disclaimers

While we strive to provide the highest quality medical care, healthcare involves inherent risks and uncertainties. Our liability is limited to the extent permitted by Virginia law and professional liability insurance coverage. We maintain comprehensive malpractice insurance to protect both our patients and practice.

Medical outcomes cannot be guaranteed, and individual results may vary based on numerous factors including patient condition, compliance with treatment plans, and facility resources. Our Richmond-based team works collaboratively with facility staff to optimize patient care within the scope of available resources.

Privacy & Confidentiality

Your health information privacy is protected under HIPAA regulations and Virginia state law. We maintain strict confidentiality protocols and secure communication systems to protect patient information. For detailed information about our privacy practices, please review our Privacy Policy.

Legal Questions & Contact Information

If you have any questions about these Terms of Use, our legal policies, or need clarification about our services, please fill out our contact form and we'll connect you with our Legal Department.

We are committed to providing clear and transparent information about our services, policies, and legal obligations. Our team will respond to your inquiries promptly and provide the clarification you need to understand our terms and services.